NovaVue Sunglasses

Payment: When placing a pre-order, the full amount of the item, including any applicable taxes and shipping fees, will be charged at the time of purchase. This secures your reservation and confirms your commitment to receive the product once it becomes available.

Order Fulfillment - Pre-ordered items will be shipped as soon as they arrive at our warehouse and are ready for dispatch. The estimated shipping date will be mentioned on the product page and may be subject to change due to unforeseen circumstances beyond our control. We will make every effort to update you on any delays or changes to the estimated shipping date.

Mixed Orders -  If you place an order that includes both pre-order and in-stock items, we will ship them together once all items are available. If you would like to receive the in-stock items earlier, please place separate orders.

Cancellation and Refunds - You have the option to cancel your pre-order at any time before it is shipped. Please contact our customer service team to initiate the cancellation process. Refunds for canceled pre-orders will be issued back to the original payment method used during the purchase. Please note that it may take a few business days for the refund to reflect in your account.